Privacy Policy

To provide you with seamless healthcare services, Doctivo collects essential information when you register and use our platform. This includes:

• Personal Data: Your name, phone number, email address, and date of birth.
• Medical Data: Symptoms, past medical history, and prescriptions (only shared securely with your selected doctors).
• Technical Data: Device type, IP address, and app usage analytics to improve our services.

Your privacy is our priority. We use your data strictly to:

• Facilitate appointment bookings and connect you with healthcare professionals.
• Send critical notifications like booking confirmations, delays, or prescription updates.
• Improve platform security and prevent fraudulent activities.
• Provide personalized medical recommendations based on your profile (optional).

We do not sell your personal or health data to third-party marketers.

Your data is only shared with the specific doctors or clinics you choose to book with. All data is encrypted both in transit and at rest using industry-standard security protocols to ensure it remains confidential and protected against unauthorized access.

4. Your Rights

You have the right to request access to the personal data we hold about you. You can also request the deletion of your account and associated data at any time from the app settings. Please note that certain basic records may be retained for legal and compliance purposes.